Designing accessibility training that sticks: Applying learning science for retention and long-term accessibility ownership

Our accessibility trainings are often designed as a one-and-done training session for employees with the expectation that they will follow through proactively. Except, that is rarely how we learn new concepts. It all goes in one ear and out the other! In this session, we'll look at how our brain consumes and retains new information and apply those methods to an effective training program.

This session introduces the Sustainable Accessibility Training (SAT) Framework, which focuses on sustainability from the learner's perspective — designing accessibility training that builds lasting skills through reinforcement and practice. The framework integrates established learning models — including spaced reinforcement, retrieval practice and cognitive load management — directly into accessibility training workflows across digital teams.