Robin Smail
Digital UX strategist — Cornell University
Biography
she/her
Robin Smail is a digital user experience strategist at the Cornell SC Johnson College of Business, where she leads UX strategy and web governance across a complex, decentralized higher ed digital ecosystem where ownership is shared and clarity isn't. With 20+ years in the field, she focuses on reducing digital friction, strengthening accessibility and aligning user experience with institutional performance.
She speaks on UX/UI, accessibility and sustainable governance, helping teams move beyond one-off redesigns toward systems that actually support people. Robin believes good UX is both a strategic advantage and a shared responsibility and advocates for the user, even when it's uncomfortable.
Online, she's still Robin2go.
She speaks on UX/UI, accessibility and sustainable governance, helping teams move beyond one-off redesigns toward systems that actually support people. Robin believes good UX is both a strategic advantage and a shared responsibility and advocates for the user, even when it's uncomfortable.
Online, she's still Robin2go.