Date & Time

Tuesday, September 30, 2025, 4:00 PM - 4:45 PM EDT 

Description

In August 2024, we launched our newly redesigned website — an ambitious initiative built to support undergraduate enrollment by enhancing prospect engagement and lead generation. This effort encompassed cloud hosting, a headless CMS, a fully integrated design system and a comprehensive content strategy.

Undertaking such a large-scale project with a relatively small team presented both expected and unforeseen challenges. Some obstacles caught us by surprise, while others required careful navigation through multiple potential solutions. Less than a year out from that initial launch date, we've learned a lot and still have a long way to go to achieve our ultimate goals.

In this session, we will share key insights from our journey, including the frameworks and strategies we've developed to ensure long-term success. Topics will include:

  • Defining the role of a design system in our digital ecosystem.
  • Mastering hand-offs between design and development.
  • Prioritizing user experience in every decision.
  • Building content models for long-term scalability.
  • Optimizing for prospective student journeys.
  • Strengthening client relationships and empowering content authors.
  • Crafting a content strategy that balances individual needs with a cohesive whole.

Through lessons learned and hard-earned wins, we'll share insights to help shape future web projects at your institution.

Type
session
Track
Digital strategy and content (DSC)
Intended audience
intermediate
Tags
content management systems, content strategy, design systems/​​frameworks, marketing/communications, user experience
Delivery
in person, online
Location Name
Grand Gallery AB
Shortcode
DSC10